Custom Solutions
Global IT Services Enterprise
£3M Global Analytics Programme Delivery
~25%
Efficiency Uplift
£5M
Programme Extension Secured
30+
Global Team Members
The Challenge
A global IT services firm was delivering analytics engagements inconsistently across geographies — scope creep, undefined KPIs, and fragmented reporting tools were eroding margins and client confidence. A £3M analytics programme needed structured delivery governance and a scalable operating model to demonstrate measurable ROI.
Our Solution
We directed large-scale analytics delivery and governance across global engagements, defining operating models and governance checkpoints to control scope and improve delivery speed. Self-service BI and advanced analytics platforms were architected using Tableau, and standardised KPI frameworks were implemented across all client engagements.
How We Did It
Operating Model & Governance
Defined delivery operating models and governance checkpoints for scope control and quality assurance. Established standardised processes for cross-border analytics engagements.
Platform Architecture
Architected self-service BI and advanced analytics platforms using Tableau. Standardised KPI frameworks across engagements, reducing ad-hoc reporting by ~50%.
Team Scaling & Delivery
Managed and scaled a 30+ member global delivery team across multiple time zones. Introduced Agile delivery practices and analytics communities of practice to accelerate knowledge sharing.
ROI Tracking & Extension
Implemented ROI tracking frameworks demonstrating ~25% efficiency uplift across client engagements. This measurable impact directly secured a £5M programme extension — more than doubling the engagement value.
“The structured delivery model transformed our analytics practice from a cost centre into a demonstrable revenue driver.”
Head of Data & Analytics
Global IT Services Enterprise
Technologies Used